We love our Customer Support team!

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“Immediate and completely successful response. I am very grateful.”
– Robert P. Waldman, M.D.
Marina Del Rey, Calif.

“Incredibly helpful throughout every step for a new provider setup, and the team was consistent and open with communication throughout the process.”
– Veronica Cruz, Office Manager
Manati, Puerto Rico

“Thanks for resolving our issues with a new user setup in DRFirst – that was quick! As always, customer service has been outstanding!”
– Lawrence Orig, Network administrator
Carrollton, Ga.

“The representative was knowledgeable, courteous and proactive. I was able to resolve my issue efficiently and effectively.”
– Alla Vasserman, Practice manager
Brooklyn, N.Y.

“This group of people is wonderful to work with. They all seem to have a smile on.”
– Dawn Jennings, Home therapy RN
Waltham, Mass.

“It’s a great pleasure to work with Acumen EHR support! The team is very efficient.”
– Wanda Chou, Practice manager
Brooklyn, N.Y.

“As usual, my question was quickly and accurately answered – outstanding job!”
– Tess Payne, Nurse practitioner
Riverside, Calif.

“As always, support is wonderful!”
– Maria Hunt, Office manager
Wynnewood, Penn.

“Very pleasant, knowledgeable and supportive.”
– Aiman Shammas M.D.
Rosdale, Md.

“Very quick resolution.”
– Stacy Long, Biller
Indianapolis, Ind.

“Thank you for your help!”
– Vivan Khoo, Manager
Honolulu, HI

“Great folks to work with!”
– Rhonda Doss, Clinical supervisor
Danville, Va.

“You know I’m your biggest fan….you guys are great!!!!!”
– Ann Coleman, Billing specialist
Greenville, S.C.

“He stayed on the phone with me until my issue was resolved. Outstanding!!”
– Carmen Canals, M.D.
Vorhees, N.J.

“Very helpful and fast!”
– Tameka Thompson, Business office supervisor
Columbia, S.C.

“Excellent service. Thank you.”
– Denise Eaton, Manager
Boston, Mass.

“Acumen Support always responds quickly and the staff is very friendly.”
– Phel Meredith, Practice manager
Monroe, La.

“Every time I need to call Acumen, I am more than satisfied. Everyone is extremely knowledgeable and polite. I am very pleased that I have never had to wait on hold.”
– Michele Guido, Office manager
Peabody, Mass.

“It’s always a beautiful experience talking with the Customer Support crew at AcumenEHR. They’re all most helpful, knowledgeable & sweet. Best of all, I get to talk to a “live” person as soon as I call.”
– Ann Cannalte, Practice manager
Honolulu, HI

“Quick response time. Fabulous!”
– Sterling Hutchison, Practice manager
Honolulu, HI